This page contains the legal information regarding the use of our site and our services. Here is a summary of the essential points, with the option to consult the complete versions of each document.
SITE PUBLISHER
ABO FACTORY SAS with capital of €430,000
RCS: 792 043 838
VAT No.: FR29792043838
Registered office: 210 chemin des Valladets, 13510 Eguilles, FRANCE
Publication Director: SINEP
HOSTING PROVIDER
OVH 2 rue Kellermann, 59100 Roubaix, FRANCE
INTELLECTUAL PROPERTY
All elements of the site (texts, logos, etc.) are protected by copyright and remain the exclusive property of ABO FACTORY. Any reproduction without prior authorization is prohibited. The photos were generated or modified by artificial intelligence and reworked internally.
PRODUCTS
Our dietary supplements are sold either as a one-time purchase or by subscription without commitment.
PRICING AND PAYMENT
- The prices of our products are in Euro including VAT (or in the currency of the country of residence amongst the following currencies: AUD, CAD, NZD, GBP, SEK, USD).
- Several payment methods are accepted on our pages (Debit and Credit Card Visa or Mastercard, PayPal, Apple Pay, Google Pay, etc.).
- We work with leading online payment providers, all payments are secured and authenticated with “3D Secure” when the customer’s bank allows it.
DELIVERY
- Our logistics partners allow us to deliver to our customers within 2 to 4 days on average in France and throughout Europe.
- Delivery possible to the rest of the world in 10 to 20 days depending on the region.
- Some destinations are not served. If in doubt, contact Customer Service.
- Neutral packaging to ensure discretion.
RIGHT OF WITHDRAWAL
- Legal period of 14 days after receipt to withdraw.
- Return at your expense, in the original packaging and unopened.
- Refund within 14 days following the return.
- Learn more.
LEGAL GUARANTEES
All our products benefit from the legal guarantee of conformity (article L2174 and following of the consumer code) and the guarantee against hidden defects (article 1641 and following of the civil code). Learn more.
COLLECTED DATA
- Identification information (last name, first name, address)
- Contact details (email, phone)
- Order and payment data
- Navigation data (cookies)
USE OF DATA
- Processing and tracking of your orders
- Customer service and technical support
- Communication about our products and services
- Improvement of our offer
DATA PROTECTION
- Secure storage on our Amazon servers
- Limited access to authorized personnel
- No storage of payment data on our servers
- Transactions managed by certified banking providers
YOUR RIGHTS
In accordance with GDPR, you have the right to access, rectify, object to and delete your personal data. To exercise these rights, contact us at privacy@abo-factory.com.